At Hatch-d we’ve taking the risk out of purchasing art online with a
7 days, no questions asked, money back promise
Here’s how it works…
When your artwork arrives you have 7 days to make sure it is what you wanted when you ordered and that you are truly in love.
If it is, then woohooo! we’ve found a match.
If not, simply repackage the artwork securely in its original packaging.
The artwork must be returned to the artist in its original condition.
Please be aware…
Hatch-d will fund up to $50 of the cost to return and insure the artwork on its return journey through our preferred artwork couriers. If you no longer have the original packaging or do not feel confident to repackage the artwork, don't worry, our preferred supplier can securely package and ship the artwork and they have outlets Australia wide. *All artwork containing glass must be properly taped prior to repackaging.
Artwork that arrives to you damaged will be subject to an insurance claim and not eligible for returns under this promise.
The full purchase price of your artwork will be refunded upon the safe and full return of the artwork.